Refund policy

Return Policy:

Thank you for choosing Daily Farmer for your culinary adventures. We understand that sometimes expectations may differ from reality. Our Return Policy is designed to ensure your satisfaction and provide you with a hassle-free experience. Please take a moment to review the details below.

1. Returns and Exchanges:

We will be unable to cancel the order, once it has been placed on the website. Except for any quality issues/ damages 

2. Eligibility:

To qualify for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when you received it.
Perishable items cannot be returned due to hygiene and safety reasons.

3. Initiating a Return or Exchange:

To initiate a return or exchange, please contact our responsive customer support team at [support@dailyfarmer.in].
Provide your order number and a brief explanation of the reason for return or exchange. 
Our team will guide you through the process and provide instructions for the return. 

4. Return Process:

Once your return request is approved, you will receive detailed instructions on where to send the items. 
Please securely package the items to prevent damage during transit.
Include a copy of your order confirmation or packing slip inside the package.

5. Refunds:

Refunds will be processed once the returned items are received and inspected.
You can expect the refund to be credited to your original payment method within 7-10 business days.

6. Exchanges:

If you wish to exchange an item, please specify the replacement item you desire during the return initiation process.
Exchanges are subject to product availability and Exchange Reason

7. Non-Returnable Items:

Certain items are non-returnable, including perishable goods, gift cards, and personalized items.

8. Return Shipping Costs:

Customers are responsible for return shipping costs unless the return is a result of our error or a defective product.
We recommend using a trackable shipping method for returns.

9. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately.
Provide clear photos of the damaged or defective item, and our customer support team will assist you promptly.

10. Refusal of Return:

Daily Farmer reserves the right to refuse returns that do not comply with the outlined return policy.
At Daily Farmer, we value your satisfaction and aim to make your culinary journey exceptional. If you have any questions or need further assistance, please reach out to our customer support team at [support@dailyfarmer.in].

Thank you for choosing Daily Farmer, where your culinary satisfaction is our priority!

 

Refund Policy:

Thank you for choosing Daily Farmer for your culinary experiences. Our commitment is to provide you with high-quality products and a delightful shopping experience. In the event that you are not satisfied with your purchase, our Refund Policy is here to guide you through the process. Please take a moment to familiarize yourself with the details below. 

1. Refund Criteria:

Refunds at Daily Farmer are issued under specific circumstances, including:
Receipt of a damaged or defective product.
Receipt of the incorrect item.

2. Refund Processing:

Once your returned items are received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed promptly, and a credit will automatically be applied to your original payment method.

3. Refund Timeframe:

Please allow 7-10  business days for the refund to reflect in your account. The processing time may vary depending on your financial institution.

4. Non-Refundable Items:

Certain items are non-refundable, including perishable goods, gift cards, and personalized items.
We appreciate your understanding of these restrictions.

5. Refusal of Refund:

Daily Farmer reserves the right to refuse a refund if the returned items do not meet the criteria outlined in our Return Policy.

6. Refund Inquiries:

If you have concerns about the status of your refund or if you haven't received it within the specified timeframe, please contact our customer support team at [support@dailyfarmer.in].

7. Credit Card Chargebacks:

In the event of a credit card chargeback initiated by the customer without prior communication with Daily Farmer, the customer will be responsible for any associated fees, and Daily Farmer reserves the right to dispute the chargeback.

8. Gift Returns:

If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

9. Late or Missing Refunds:

If you haven't received a refund within the expected timeframe, please check your bank account first. If the issue persists, contact your Credit Card Company or bank. If you still have concerns, reach out to our customer support team.

At Daily Farmer, we are dedicated to your satisfaction, and our Refund Policy is designed to ensure fairness and transparency in the rare event that a refund is necessary. If you have any questions or require further assistance, please contact our customer support team at [support@email.com].

Thank you for choosing Daily Farmer for your culinary adventures!